We Come In at
Any Stage.
Whether you need a clear diagnosis, full implementation, or an ongoing operations partner there's an engagement that fits where your business is today.
The paid diagnostic that tells you exactly what's breaking your business. We go deep auditing your systems, tools, workflows, and processes and deliver a written roadmap with prioritized recommendations you can act on immediately.
- Full audit of your current business systems and tools
- Map of what's broken, what's missing, and what's costing you most
- Written 90-day roadmap with prioritized next steps
- 60-minute debrief call to walk through findings
- Delivered in 5 7 business days
We start with a 90-minute kickoff call to understand your business, your team, and the problems you're feeling most. Then we go into your systems your CRM, your automations, your project management, your processes.
You receive a written audit report with a clear prioritized roadmap. We walk through it together on a 60-minute debrief call so you know exactly what to tackle first.
- A clear picture of every system gap in your business
- Prioritized recommendations ordered by impact
- A 90-day roadmap you can implement yourself or with us
- Tool recommendations specific to your stack
- CRM cleanup and workflow builds (HubSpot, ActiveCampaign)
- Zapier automations and systems integration
- Project management setup (Asana, ClickUp)
- SOP documentation and process design
- Course platform integration (Kajabi, LearnDash)
- Team onboarding systems and communication workflows
- Lead capture to CRM to follow-up sequences
- Reporting dashboards and KPI tracking
3-month minimum engagement. Weekly check-ins, async communication via Slack or your preferred tool. Monthly progress reports with completed work and next-phase priorities.
We take the roadmap and build it. Systems rebuilt, automations implemented, tools connected, processes documented. You stop managing the chaos and start running the business.
- Full implementation not just advice
- Weekly check-ins and async support
- Works alongside your existing team
- Monthly progress reports
- Most clients start here after their Assessment
The Unmatched Ops team acts as your operational right hand. Part-time, but embedded. She runs your systems, manages implementation across the team, and reports directly to you giving you the ops leadership you need without the cost of a full-time hire.
- Weekly 1:1s directly with the founder
- Ownership of day-to-day operational execution
- Management of tools, automations, and workflows
- Identifying problems before they become fires
- Building systems so the business doesn't depend on you
Founders doing $1M+ who need a real operations partner but aren't ready for a full-time COO or Integrator. You need someone embedded in the business not someone handing you a strategy document.
Most fractional Integrators come from one methodology. Michelle brings a full-stack view she sees the marketing side, the ops side, and the tools layer simultaneously. She rebuilds the machine without breaking what's generating revenue.
Minimum 3-month engagement. Most clients stay 6 12 months.
Brain dump docs, Loom recordings, process notes, tool access — whatever you have. No long intake call required. We work from what you send us.
We spend 2 to 3 days fully inside your business — auditing, mapping, building, and documenting. You do not need to be available during this time.
You receive a complete deliverable — a full audit and roadmap, a rebuilt system, or documented SOPs depending on what you need. We walk through it together on a 60-minute delivery call.
Founders who need real work done fast without a long engagement or a day full of calls. You have a defined problem. We go in, fix it, and hand it back.
You send us your materials. We spend 2 to 3 days fully inside your business. You get back a complete deliverable and one 60-minute delivery call. No marathon calls, no back-and-forth, just results.
- Async format — no full-day calls required
- Submit brain dumps, docs, and recordings
- Full deliverable within 5 to 7 business days
- One 60-minute delivery call included
- Works for audits, rebuilds, SOPs, or automations
Not every problem needs a full assessment. Sometimes you just need something fixed, built, or set up correctly. Buy a block of hours, use them as you need them, and anything unused stays in your account for 6 months.
- 5-hour blocks at $135/hr (billed as a flat $675)
- Buy multiple blocks for larger projects
- Hours valid for 6 months from purchase date
- Use for CRM fixes, automation builds, SOP writing, tool setup, and more
- 3-hour minimum per session
- A single broken workflow that needs rebuilding
- A Zapier automation that stopped working
- HubSpot cleanup — properties, lists, or pipelines
- Writing one or two SOPs for a specific process
- Setting up a new project management workspace
- Connecting tools that aren't talking to each other
- A quick systems review before hiring someone new
Hours are scoped per session so we know exactly what we are working on before we start. Nothing gets billed without you knowing what it covers.
We connect local businesses with high-attendance community events and manage the full partner program from start to finish. You get your brand in front of the right audience without the legwork of figuring out how to make it happen.
- Event identification and vetting for your target audience
- Partner program structure and logistics management
- Coordination with event organizers on your behalf
- Prize pack and offer strategy to maximize engagement
- Post-event reporting and contact list delivery
Local businesses that want to show up at community events without spending hours figuring out how. Spas, gyms, health and wellness businesses, chiropractors, boutiques, restaurants — any business that wants to be in front of motivated, engaged, local people at the moment they are most open to discovering something new.
Most businesses either skip events entirely or show up without a strategy. We handle the entire partner program so your business gets real exposure — not just a logo on a banner nobody reads.
We are currently placing partners for the Snacktown Runfest in Hanover, PA — 600+ attendees, health-focused community, limited partner spots available. Send us a message to find out if your business qualifies.
Not Sure Which Is Right?
Here's how each engagement compares so you can find the right fit.
| Feature | Assessment | Operations Rebuild | Fractional Integrator | The Deep Dive |
|---|---|---|---|---|
| Starting price | $2,500 | $3,000/mo | $4,000/mo | $3,500 |
| Timeline | 5 7 days | 3+ months | 3 12 months | 2 days |
| Includes audit/diagnosis | ✓ | ✓ | ✓ | |
| Includes implementation | ✓ | ✓ | ✓ | |
| Ongoing support | ✓ | ✓ | 30 days | |
| Best for | Know something's broken, not sure where | Ready to fix it and want it done right | Need ongoing ops leadership | Defined problem, async delivery |
Frequently Asked Questions
For most clients yes it ensures we're solving the right problems in the right order. If you already have a clear picture of what needs to be fixed, we can discuss starting directly with implementation.
Online businesses, professional services, digital agencies, course creators, health and wellness brands, and e-commerce. If you're founder-led and growing, we can likely help.
Both. We work directly with founders and alongside existing teams. We're comfortable being the ops person or working with one you already have.
HubSpot, ActiveCampaign, Zapier, Asana, ClickUp, Kajabi, LearnDash, MemberPress, and most major business platforms. If it's in your stack, we've likely worked with it.
Assessments typically start within 5 7 business days of booking. Retainer engagements have a 2 4 week lead time depending on availability. The Deep Dive typically starts within 3 to 5 business days.
Book a free 30-minute consultation. We'll look at where you are, where you want to be, and tell you exactly which engagement makes sense with no pressure to move forward.