Privacy Policy
Effective Date: April 2026 | Wholeful Media LLC | unmatchedops.com
Introduction
At Unmatched Ops, a brand of Wholeful Media LLC ("Unmatched Ops," "we," "us," or "our"), we are committed to respecting your privacy choices and being transparent about what information we collect from you and how we use that information. We do not share, sell, license, trade, or read your personal information to others except in the ways explained in this privacy policy.
The purpose of this privacy policy is to help you understand:
- Why we collect personally identifiable information
- What personally identifiable information we collect
- How we use that information, including how the information is stored and whether we share the information with third parties
- Your choices regarding our collection, use, and distribution of your information
Your Consent to This Privacy Policy
By using this website, you consent to the terms of this Privacy Policy.
What Information Does Unmatched Ops Collect?
We collect two types of information: personally identifiable information and anonymous information. Generally speaking, you can visit this website without identifying who you are or revealing any information about yourself.
Personally identifiable information is information that specifically identifies a particular user such as name, email address, or phone number.
Anonymous information is information that cannot be connected to the identity of a specific individual. For example, a site may record the number of visits to a particular page that occur in a given period of time, but that does not necessarily provide the names or other identifying information of each visitor.
When you subscribe to our newsletter, download a free resource, book a consultation, or purchase our consulting services or digital courses, we collect certain information to process your request for information and/or products and services.
What Are Cookies and How Are They Used?
Cookies are small data files, typically made up of a string of text, that assign you a unique identifier. This information enables our website to receive information from your computer to provide a more tailored and user-friendly experience for you. Our newsletters may use cookies to measure the effectiveness of our marketing efforts, or we may use cookies to determine the number of times website visitors have accessed a particular area or page on the website. Most web browsers have a function that allows you to delete existing cookies on your device or you can set your browser option so that your device does not receive or accept cookies.
How Does Unmatched Ops Use the Information We Collect?
Non-Personally Identifiable Information
We may use non-personally identifiable information to maintain, improve, and protect our site and our product and service offerings.
Personally Identifiable Information
When you sign up for our newsletter or download a free resource, we use the name and email address that you provided to send you periodic newsletters and emails. We store this information in an SSL encrypted database via Flodesk, our email marketing provider.
When you purchase consulting services or a digital course, we use the personal information you provide to process the transaction, deliver your service or product, and provide customer service as necessary. We process payments via Stripe and store transaction information in an SSL encrypted database.
Social Media
Our website includes social media features including LinkedIn, Instagram, and Facebook buttons. These features may collect your IP address and the pages you are visiting on our site, and may set a cookie to enable the feature to function properly. Your interactions with these features are governed by the privacy policy of the company providing them.
Is My Personally Identifiable Information Secure?
The security of your personally identifiable information is extremely important to Unmatched Ops. We use Stripe to process purchases of our products and services. Your information is stored in an SSL encrypted database. Please keep in mind that no method of transmission over the Internet or method of electronic storage is 100% secure. While we value the privacy and security of your personal information, we cannot guarantee against potential security breaches.
If you have any reason to believe that the security of your information has been compromised, please email us immediately at hello at unmatchedops.com.
Does Unmatched Ops Share My Personal Information With Third Parties?
Except in situations described below, we will not sell or give any personally identifiable information to any third parties. We may be required by law enforcement or judicial authority to provide personally identifiable information to the appropriate governmental authorities. We may also release information to law enforcement agencies or other third parties if we feel it is necessary to protect the safety and welfare of our personnel or to enforce our Terms of Use.
Children's Privacy
We are in compliance with the requirements of COPPA (Children's Online Privacy Protection Act). We do not collect any information from anyone under 18 years of age. Our website, products, and services are directed to people who are at least 18 years old or older. Use of this site by anyone under the age of 18 is prohibited.
Opt-Out
If at any time you do not wish to receive emails from us, you may click the unsubscribe link located at the bottom of our emails or contact us directly at hello at unmatchedops.com.
Your GDPR Rights
If you are located within the European Union, you are entitled to certain rights under the General Data Protection Regulation (GDPR), including:
- The right to access, correct, or erase your personal data
- The right to seek restrictions on the processing of your data
- The right to object to the processing of your data
- The right to data portability
- The right to withdraw consent at any time
- The right to lodge a complaint with a supervisory authority
We retain any personally identifiable information you provide unless: (a) you request deletion, (b) we stop using our existing data providers, or (c) at our discretion, we decide to remove the data.
Changes to This Privacy Policy
We may change our privacy policy from time to time. If we make a material change to this policy, we will post the changes on this page and may also inform you via our newsletter or direct email.